Top Banana questions what really drives trust and how we can build employee confidence.

Recent years have seen well-regarded institutions slip from grace with a resulting impact on trust.

This has prompted many of us to not only examine what really drives trust, but to think about what can be done practically to keep – or help regain – the confidence of our employees.

This Spotlight document focuses on effective listening as the first step in helping to create trusting organisations.


This handy download will make you question yourself, as we ask who's responsible for trust in your organisation and if your current process is really working.

With a helpful 10 step guide to make listening become a natural part of your business, this spotlight will prompt some ‘aha’ moments about your company and get you mulling over ‘what next?’.