SPOTLIGHT ON... LISTENING.

Top Banana questions what really drives trust and how we can build employee confidence.


Recent years have seen well-regarded institutions slip from grace with a resulting impact on trust.


This has prompted many of us to not only examine what really drives trust, but to think about what can be done practically to keep – or help regain – the confidence of our employees.


This Spotlight document focuses on effective listening as the first step in helping to create trusting organisations.



KEY TAKEAWAYS:


This handy download will make you question yourself, as we ask who's responsible for trust in your organisation and if your current process is really working.


With a helpful 10 step guide to make listening become a natural part of your business, this spotlight will prompt some ‘aha’ moments about your company and get you mulling over ‘what next?’.